My Tech Blog
Site Project: Home Wi-Fi Dead Zones
Overview: – Client experiencing Wi-Fi dead zones and weak signals in a two-story house. – Requires a complete home Wi-Fi review, including possible new hardware upgrades and enhanced network configuration. Implementation (OnSite): 1 – Initial client consultation to...
Home Client Request: EMBY Media Server setup
Overview: – Client requested Emby media server setup on their NAS. (Emby is a media server software that allows users to stream and manage their personal media collections, such as movies, TV shows, music, and photos, across multiple devices. It functions similarly to...
Site Assistance : Remote Access: Network Changes
Overview: – Client reported loss of access to their printer. Review (Phone Support & Remote Access): 1- Established remote access to the client’s desktop and conducted a network assessment. 2- Identified that the client’s IP address range configuration had changed. 3-...
Site Project: Data Storage Rebuild
Overview: – Client NAS (Network Attached Storage) user. – Client upgrade to new Synology NAS (4Bay). – Requires Unit setup, data backup and restore to new NAS, Packages setup. Implementation (OffSite): 1 - Old and new NAS pickup from client premises 2 - Shared Folders...
Site Project: Home Office Project
Small home business project. Overview: - Office move, from small business office to residential office - 2 user home business environment. - Relocation of office equipment, NAS, Printer, Desktop unit - Configuration of equipment for new environment Implementation: 1-...
Site Project: Office move to Home Residence
Overview: - Office move, from small business office to residential office - 2 user home business environment. - Relocation of office equipment, NAS, Printer, Desktop unit - Configuration of equipment for new environment Implementation: 1- Office Router: Review of...
Know Your IT: Above & Beyond
What You Should Really Expect from an IT Tech A top-tier IT technician doesn’t just fix problems - they look ahead and prevent them before they happen. The best techs don’t just meet expectations; they exceed them, thinking ahead, stepping outside their typical...
Know Your IT: What is Ransomware and Why You Should Care?
Ransomware is a serious threat that can lock you out of your own files and demand payment to get them back. Whether you’re a home user or running a business, this type of cyberattack can be devastating if you're not prepared. What is Ransomware? Ransomware is a type...
Know Your IT: Business Email and Why It’s Important!
Email is the backbone of business communication, but not all email addresses are created equal. If you’re running a business and using a free email service like Gmail, Outlook.com, or Yahoo, you might be sending the wrong message to your clients - one that says, “I’m...
Know Your IT: What is Vendor Management, and Why Does It Matter at Home?
Vendor management isn’t just for businesses - it’s something every household deals with, especially when it comes to services like internet, streaming, or security systems. Managing your vendors properly ensures you get the best service, avoid unnecessary costs, and...
Know your IT. Understanding “Interconnectivity” in IT.
Interconnectivity is crucial in IT. It ensures that different systems, networks, and services work together seamlessly. One of the best ways to understand its importance is through a common scenario - changing your email address. When a user changes their email, it...
Know your IT. “Monitoring” and how important it is.
How Important is Monitoring in IT? Monitoring plays a critical role in ensuring smooth business operations, whether a small business or large enterprise. It typically involves keeping track of systems, networks, and applications to identify and resolve issues before...
IT Thoughts. How important is “Site Documentation”?
Do you have documentation? Keeping IT documentation is important for smooth operations and security. It stores details like system setups, network layouts, software licenses, and troubleshooting steps, making it easier to fix problems or make changes. Good...
IT Thoughts. What should you expect from your tech?
Technical Knowledge: They should have a good understanding of how computers work, including hardware and software. Without this, you can't diagnose or fix problems efficiently. Problem-Solving Skills: Being able to troubleshoot issues is crucial. Tech's need to...
IT News. Microsoft’s Copilot Expands AI in Workplaces
Microsoft has been making its AI tool, Copilot, smarter and more useful for workplaces. Copilot now works in apps like Teams, PowerPoint, and Excel to make everyday tasks easier. For example: In Outlook: A new "Prepare" button helps you get ready for meetings by...
A little IT History. What’s a USB stick and when were they invented?
USB sticks (also called USB keys or flash drives) were invented in the late 1990s. The first models were introduced around 2000 by companies like IBM, Trek Technology, and M-Systems. These small, portable devices replaced floppy disks and CDs, offering a faster and...
IT NEWS. Rising Cybersecurity Concerns as AI Becomes a Bigger Threat
As digital threats grow, most of us are increasingly worried about the safety of our online systems. Cyberattacks like malware, phishing scams, and ransomware are becoming more common, leaving both individuals and businesses feeling vulnerable. A recent report from...